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I'm having trouble uploading my documents

Where to upload your files, and what to try if one won't go through

Uploading from your job

You can upload documents from the Documents tab inside your job:

  • Go to Jobs and open your job.
  • Select the Documents tab.
  • Select + Add new in the top right. If you haven't uploaded anything yet, you can also select Upload new in the middle of the page.
Upload new or Add new in the job Documents tab

If a file won't upload

If a document won't upload to your job, try these steps first:

  • Close the app or browser tab, reopen it, and try the upload again.
  • Check your internet connection.
  • If you're using the mobile app, try again from a browser at app.taxfyle.com.

If the file still won't upload, contact our support team and we'll help you get it uploaded.