Is my Pro account set up to pick up opportunities?

First, you'll want to verify that your roles and permissions all appear to be in order (you can reach out to support to verify). That means you have to be officially onboarded and your Skills are updated.

Note: New tax professionals added to the platform will need to show interest in outsourcing posts and be added to a workspace before you will see specific tax service jobs.

We encourage you to continually check for opportunities as job volume is at it's highest during tax season and deadline weeks. We’ve found that the best way for Pros to pick up work is by leaving the Opportunities section open on a separate tab as the portal gets updated in real-time. Usually, around noon ET and the evenings are when jobs are more abundant on the platform. Also, ensuring that you have desktop notifications enabled helps to receive up to date alerts for when new jobs are available for pickup (see How to Enable Desktop Notifications).

There are a lot of Pros currently active on the platform looking to acquire new opportunities. That being said, we recommend staying as active as possible, enabling all notifications in the web app, and downloading the mobile Worklayer app to pick up opportunities on the go.